Information and communication technology (ICT) companies are being increasingly confronted to a dilemma between their legal and social responsibilities.
On the one hand, they must abide by laws and administrative requirements in the countries where they operate. This means allowing access to theur infrastructures and databases containing private data of their clients as part of countries’ exigencies linked with national security and the fight against global terrorism. On the other hand, the social responsibility of these companies entails the prevention of violations as well as complicity in violations to human rights, such as the right to privacy, freedom of expression and the protection of private data. The recent revelations made by Edward Snowden hjave exacerbated this tension.