/ Massive car recalls: Product safety still a key challenge for the automobile industry
Opinion Column - 01/04/2015
Massive car recalls: Product safety still a key challenge for the automobile industry
In 2014, 64 million cars were recalled in the U.S. alone, passing the record 31 million in 2004.
In the past few years, historic recalls and allegations over car safety have impacted the reputation of major car manufacturers, and have led to losses in sales, fines, compensation to victims of accidents, and significant costs for organising recalls. The controversies involving General Motors and Toyota, and the massive recall by ten automobile manufacturers due to defects in airbags manufactured by the Japanese supplier Takata, highlight product safety as one of the industry’s key CSR challenges today.