Vigeo Eiris is recruiting a Client Service Manager based in Hong Kong
Permanent contract / Full time / ASAP / Hong-Kong
To accompany its growth in Asia Pacific Vigeo Eiris is recruiting a Client Service Manager. Based in Hong-Kong and under the responsibility of the Head of China and South East Asia markets, you will be in charge of the Investor client service relationship for the APAC markets.
As a member of the client service team globally, your role is to accompany our clients in their integration of our products and services.
- Be the first contact point for client requests, being technical, about our content or about our offer
- Ensure customer & prospects/ sales communication within the region
- Support the Head of APAC in business development activities
- Provide support, if necessary, to customer products/services or project
- Coordinate and participate in external events
- Participate in the development of the investor business in the region
- Coordinate your actions with the Head of client services based in Paris
- Contribute to our quality management system with key feedbacks and monitoring of client satisfaction locally (KPI, claims, survey)
You are interested in working for a fast-growing Industry with a meaningful purpose.
Rigorous, with a very good sense of client relationships and teamwork, you have a university degree and experience in sustainable finance and / or SRI market. Bilingual in English.
Send applications to: firstname.lastname@example.org